Contact Information

At ÉlMaison, we value clear and transparent communication. If you have any questions regarding your order, our products, or our policies, please feel free to contact us.

---

Customer Support

📧 Email: contact.elmaison@gmail.com

We aim to respond to all inquiries within 1–2 business days.

---

Important Information

Before contacting us, please note:

• All products are sold on a pre-order basis

• Processing time is 10–12 business days

• We do not accept returns or refunds for makeup and skincare products

For detailed information, we recommend reviewing our:

• Shipping Policy

• Return & Refund Policy

• Terms of Service

---

Order-Related Inquiries

When contacting us about an order, please include:

• Your order number

• The email address used at checkout

This helps us assist you as quickly as possible.

---

Business Information

Store Name: ÉlMaison
Operating Markets: Romania, Bulgaria, Hungary

---

We appreciate your trust in ÉlMaison and thank you for choosing our curated beauty selection 🤍